If for any reason you are not completely satisfied, you can simply return the unused portion in the original container within 60 days of receiving your order, and we will refund you 100% of the product purchase price. A maximum of one unit of a product can be used/opened and the remaining bottles returned are to be sealed and un-tampered in order to receive a full refund. Original shipping and return shipping fees are not included in the refund and are the responsibility of the purchaser. Re-orders represent satisfaction. No refunds will be applied once a re-order has been placed.
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I have a question on my charges.
Click the “My Account / Order Status” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
Click the “My Account / Order Status” link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
Do I have to pay sales tax on my purchase?
We collect sales tax on orders being shipped to all U.S. states that impose a sales tax on all applicable products that we sell. International customers may be subjected to taxes payable to your own country upon receiving the package, but we do not collect nor know what the amount of these taxes are. Check with your country’s tax authority.
When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).
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